Your Extended Organization
Our Plans Are Based on Yours – Redefining Tomorrow
Welcome to Connections Direct
We are proud to present ourselves as a leading Knowledge / Business Process Management (KPM / BPM / ITES) company, committed to excellence. We design and achieve market-leading performance roadmaps by combining creative thinking, expertise, technology & apt manpower.
All our centers are fully equipped with the best systems & processes that yield best in the industry results.
Who We Are
Connections Direct (I) Pvt. Ltd. is a registered OSP center with DoT (Department of Telecommunication - Ministry of Communication & IT). We are an ISO 9001:2015 and ISO / IEC 27001:2013 certified organization.
Pan India Presence - CDI has BPO operations in more than 4 cities in India with multiple facilities viz Mumbai, Pune, Bangalore and Kolkata together boasting of approximately 800 workstations capacity.
At all locations, we are centrally located and centers are managed by vintage personnel, caters exclusively to client's CRM requirements.
Read MoreOur Service Offering
Based on our Insightful Analytics, Thoughtful Implementation & Appropriate Corrective Actions, we do promise you the Industry best end results.
Based on our Insightful Analytics, Thoughtful Implementation & Appropriate Corrective Actions, we do promise you the Industry best end results.
We are offering solution to help client services to grow beyond the boundaries with minimum input costs.
Read MoreOur Presence
Our Timeline
- Reached 100+ employees… March 2016 state of art Infra structure, Operations went live in Mumbai
- Bangalore went live in June 2017…
- Kolkata went live in September 2017…
- Journey so far reached 1000 work stations capacity with a manpower of 700 people on board
Happy Customers
Serving 45+ million Happy Customers
Languages
Catering Pan India with 23+ Languages
Our Speciality
We are on a VUCA (Volatile, Uncertain, Complex and Ambiguous) globe where changes are infinite, future is unpredictable and the way we think while the present is always magnified.
When you want your process to work for too long, it needs too much time and patience, needs trained resources, too many reviews & views, lots and loads of analytical reports and much more. We are here to simplify all of it.
Services
CDI is highly specialized in providing all support services to...
CDI offers a host of comprehensive solutions in the Insurance...
In a competitive domain where acquiring the customers depends...
Whether your business is a brick and mortar establishment...
CDI has demonstrated the ability to identify and successfully...
One of the most powerful brand development and effective...
Today, this is the MANTRA of every successful business...
Our IT Facility management encompasses multiple...